What's this for? Transactions create a formal record of your deal. Both buyer and seller can track the status, upload proof photos, check in at the meetup location, and file disputes if something goes wrong. This protects both parties and builds accountability in the marketplace.
How a Transaction Works
Seller
Buyer
Both
Admin
Done
Seller
Create Transaction
Seller taps "Create Transaction" from the conversation and confirms the agreed price.
Both
Arrange Meetup
Agree on a public meetup location and time. Keep all communication inside the app.
Both
Meet & Check In
Meet in person. Both tap "Check In at Meetup" to record GPS location as proof of attendance.
Buyer
Inspect & Pay
Buyer inspects the bird and pays cash on meetup. Never pay online before seeing the bird.
Buyer
Upload Proof & Confirm
Buyer uploads a proof photo (meetup selfie or bird photo), then taps "Confirm Purchase".
Seller
Seller Confirms
Seller confirms the sale from their side. Transaction is now complete.
Both
Leave Reviews
A review prompt appears automatically. Both parties can leave star ratings and written reviews.
Transaction Statuses
- Pending — transaction created, waiting for meetup and confirmation
- PendingBuyerConfirmation — buyer needs to upload proof and confirm
- Confirmed — both parties confirmed, deal is complete
- Disputed — a dispute has been filed, admin is reviewing
- NoShow — one party reported the other didn't show up
- Cancelled — the transaction was cancelled by buyer or seller
Reject a Transaction (Buyer Only)
If the seller created a transaction without your agreement, you can reject it immediately:
- Open the transaction from the chat or Menu → Transactions
- Tap Reject Transaction
- The transaction is cancelled, the listing reverts to Active, and the seller is notified
Note: Reject is different from Cancel. Rejecting signals the seller created the transaction without your agreement — it does not count against your reliability score.
Cancel a Transaction
Either the buyer or seller can cancel a pending transaction if the deal falls through.
- Open the transaction from Menu → Transactions or from the chat
- Tap Cancel Transaction
- Select a reason for cancellation
- The transaction is marked as Cancelled and the listing automatically reverts to Active
Note: Cancelling a transaction is final. The listing goes back to Active so the seller can find a new buyer.
No-Show Reporting
If the other party doesn't show up at the agreed meetup location:
- Open the transaction page
- Tap Report No-Show and select a reason
- The transaction is marked as NoShow
- A NoShow badge and info section appear on the transaction detail
Filing a Dispute
If something goes wrong after the meetup:
- Open the transaction and tap Dispute
- Describe the issue and upload evidence photos
- Our admin team will review and resolve the dispute
Automatic Reminders & Expiry
To prevent listings from being stuck as Reserved forever, the app automatically manages abandoned transactions:
- Day 7 — both parties receive a push notification reminding them to confirm or cancel
- Day 14 — if still no action, the transaction is automatically cancelled and the listing reverts to Active. Both parties are notified.
Tip: If your deal fell through, cancel the transaction as soon as possible so your listing goes back to Active and other buyers can see it.
What Can Go Wrong & What to Do
| Scenario | What to Do |
|---|---|
| Seller created transaction without your agreement | Tap Reject Transaction |
| Deal fell through before meetup | Tap Cancel Transaction with a reason |
| Other party didn't show up | Tap Report No-Show |
| Bird not as described / scam attempt | Tap Dispute with evidence photos |
| Both forgot / no activity for 7 days | You'll receive a reminder push notification |
| Transaction stuck for 14+ days | Auto-cancelled automatically — listing reverts to Active |
| Need admin help | Use Help → Contact Us in the app |
Transaction Events in Chat
Transaction status updates appear as inline cards in the conversation — so both parties always know the current status without leaving the chat. The transaction card and meetup bar also update in real-time when either party makes a change.
Meetup Scheduling on the Transaction Page
You can also schedule a meetup directly from the transaction detail page:
- Open the transaction and tap Propose Meetup
- Enter the date, time, and location
- The other party receives a push notification and can accept or request a change
- Once accepted, the meetup is locked in — both parties are notified
- A sticky meetup card appears in the chat footer showing the locked meetup details
GPS Check-In
When you arrive at the meetup location, tap Check In at Meetup on the transaction page. This records your GPS coordinates as proof of attendance. Both parties should check in — it protects you if a no-show dispute is filed later.
Reminder: Always pay cash on meetup. Never transfer money online before inspecting the bird in person.